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Shipping Policy

Please allow 24-48 hours for your order to process. In addition our shipping department is closed on Saturday and the store is closed on Sunday. If you place an order on Friday there is a chance your order will not process and go out until Monday.

Express Shipping

When an express shipping option is selected, the order will be put at the top of the list to ship out in order to get there in the time slot requested. IF you choose a standard shipping class (FedEx Ground, USPS) the time frame is the shipping timeframe that is to be calculated after the 24-48 hour processing time frame has been completed. 

Shipping Providers

KO Trading partners with FedEx and UPS to ship your packages. You'll receive a shipping confirmation e-mail that will confirm which carrier was used for your products.

FedEx & UPS Shipping - Delivery in 3-5 business days after placing your order.   We will send you a confirmation email once your order has been shipped.  Please allow 24 hours for your tracking information to update. 

Shipping Timeframes

If you place your order before noon on a regular business day (Monday through Friday), your order will begin processing that day. 
If you place an order on a holiday, Saturday or Sunday, or after noon on a regular business day, your order will begin processing the following business day.
Actual delivery times may vary depending on item availability.
Our warehouse does not ship packages on the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day or Christmas Day.

 Refused/Undeliverable Shipments

If an order is refused or returned to us due to inaccurate or incorrect address information or because it was declined or undeliverable, KO Trading reserves the right to retain the original shipping/handling fee and to require additional payment for costs we incur related to the return of the undeliverable packages or merchandise to us before reshipping.

Drop Shipping

Drop-ship items are shipped directly from the vendor. The delivery of your items could take from 7-14 business days after placing your order. Expedited shipping is not available. Drop-ship items will not have tracking information available.

Shipping Charges

 These rates are based on weights and the size of the box required to ship and are subject to change depending on sizes/weights of actual items ordered, we reserve the right to adjust shipping charges as necessary.

These rates apply ONLY to the Contiguous 48 States. At this time, we are not shipping internationally.